Conferma Pay* (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of GDPR (the Act), the data controller is Conferma Pay of 5 Brooks Drive, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3TD, United Kingdom.

Our nominated representative for the purpose of the Act is John Makin.

Information We May Collect From You

We may collect and process the following data about you:

  • Information that you provide by filling in forms on this site. This includes information provided at the time of registering to use this site, subscribing to our service, posting material, downloads, subscriptions or requesting further services. We may also ask you for information when you report a problem with this site
  • If you contact us, we may keep a record of that correspondence
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
  • Details of transactions you carry out through this site and of the fulfilment of your orders
  • Details of your visits to this site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access
  • Data that allows us to remember you, any interests that you have recorded and how you use this website. This allows us to arrange our website content to match your preferred interests. We use “cookies” to collect this data. Cookies are text files of small amounts of information that are downloaded by your computer or mobile device when you visit a website. You have the ability to accept or decline cookies by modifying the settings of your web browser. See our cookie policy for more information on how we use cookies and how to manage them.

External Websites

While we have carefully chosen those vendors with whom we work, especially those involved in the transmission of data on behalf of our business, we do not control and are not responsible for the privacy practices or content of third-party websites, including those of affiliates, business partners, sponsors, advertisers, or other websites to which we may link from time to time. When visiting any third-party websites, you are responsible for reviewing the privacy policy and terms of use applicable to each site. They may be different than those that you see here.

We use HubSpot as our online form builder and email software. By completing one of our forms, you acknowledge that your information will be transferred to JotForm for processing. Learn more about HubSpot’s privacy practices here.

We use Pingdom to help us view and analyse visitor information; such as browser versions, visitor numbers, and response to marketing activity. This information enables us to improve the website and your experience. By accepting these cookies, you acknowledge that your information will be shared with Pingdom. Learn more about Pingdom’s privacy policy here.

We use Google Analytics to help us view and analyse visitor information; such as browser versions, visitor numbers, and response to marketing activity. This information enables us to improve the website and your experience. By accepting these cookies, you acknowledge that your information will be shared with Google. Learn more about Google’s privacy policy here.

We use HotJar to help us view and analyse visitor information; such as browser versions, visitor numbers, and response to marketing activity. This information enables us to improve the website and your experience. By accepting these cookies, you acknowledge that your information will be shared with Google. Learn more about HotJar’s privacy policy here

We use Poptin as a third-party provider for popups and forms on our website. Whenever a visitor visits our website, Poptin may collect and store information from such as visitor regarding his use of our website such as pages visited, links clicked, non-sensitive text entered, and mouse movements, as well as information more commonly collected such as his IP address, referring URL, browser, operating system, cookie information, Internet Service Provider and any other information from the visitor regarding his use of our website and more (“Visitors’ Information“) . The Visitors’ Information may in the aggregate identify the visitor however, Poptin or We will not identify him as he browses the website if he turns off cookies. This information enables us to improve the website and your experience. By accepting these cookies, you acknowledge that your information will be shared with Poptin. Learn more about Poptin’s privacy policy here.

See our cookie policy for more information on how we use cookies and how to manage them.

Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA, who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of this site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to this site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses Made of The Information 

We use information held about you in the following ways:

  • To ensure that content from this site is presented in the most effective manner for you and for your computer
  • We may contact you through marketing communications including email.
  • To carry out our obligations arising from any contracts entered into between you and us
  • To allow you to participate in interactive features of our service, when you choose to do so
  • To notify you about changes to our service

Disclosure of Your Information 

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

We may disclose your personal information to third parties:

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Conferma Pay, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your Rights

This site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to Information 

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to Our Privacy Policy 

Any changes we may make to our privacy policy in the future will be posted on this page.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@conferma.com.

*Conferma Pay is the brand name for Conferma Ltd.