Role Description
You will be expected to:
- Forensically audit invoices received to ensure a legitimate document is linked to the correct transaction
- Process invoices to ensure line item detail is accurately reflected against each transaction
- Contacting suppliers when an invoice has not be issued after an automated chasing process has been completed
Key Skills and Attributes
The successful candidate must have, and be able to demonstrate:
- Excellent data input skills and attention to detail
- Strong communication skills
- Telephony experience – tenacious approach to achieving required response
- Process driven
- Outstanding motivation and relentless determination for success
- Competitive
Desirable Experience
- Multi language
- Experience working within a busy credit control/accounts receivable department
- Demonstrable experience in implementing new procedures and processes
Role Behaviour
The successful candidate will be able to demonstrate:
- Team working: Contributes to team and business objectives regardless of personal commitments. Must recognise skill gaps, and potential for development in oneself.
- Change: Demonstrates commitment to process improvement and efficiency in all respects. Identifies barriers to improvement and works actively to remove them.
- Clarity of Thinking: Thinks clearly and quickly about issues. Has an eye for detail and identifies critical information within complex scenarios. Uses the relevant information to make the balanced judgment and follows through to action.
- Empowerment: Understands when to consult or involve others. Remains aware of the bigger picture and identifies what is important. Helps others to resolve complex problems.
- Communication: Communicates in such a way that key messages cannot be missed.
- Knowledge: Demonstrable knowledge of financial operations and the tools to use this knowledge effectively within the business. Has a commitment to personal development.
Reports to
Chief Customer Success Officer