Contactless Tech Promises to Be Travel’s Next Big Thing: What’s Real and What’s Hype?

Several tech firms are hoping the travel industry will rush to buy digital tools designed to reduce how much contact travelers have with surfaces touched by strangers and how often they interact face-to-face with staff. Yet it remains unclear what’s actually happening and what’s hype from vendors.

Skift took a closer look at what hotels, airports, airlines, and corporate travel managers may adopt in contactless tech. The travel industry is eager to reassure wary travelers as it prepares for business recovery. Still, companies seem to be taking more interest in some types of contactless tech than others. Many hard-hit companies have limited resources to invest in tech projects.

“In the short-term, moving to contactless tech is about customer reassurance, but it’s also about being able to mitigate some costs,” said Katherine Grass, CEO of travel tech firm Optii and a venture partner at Thayer Ventures.

“If a hotel is coming back at low occupancy levels, efforts at making the experience more contactless can also reduce costs,” Grass said. She argued that hoteliers would expect tech to pay for itself in reduced labor costs long after the pandemic has ended.

Read the full article here.

About Conferma Pay

Conferma Pay is a global financial technology company. We design and integrate virtual payment systems that provides a more efficient, seamless and secure way to pay for for businesses.

Travel Meets Payment

Conferma Pay was born in Manchester in 2005. Since then we have connected over 700 TMCs, and directly integrate with all the major GDSs and OBTs. Our roots lie in corporate travel payment integration.

We enable our payment providers to flow virtual cards into the preferred purchasing process of any business travel buyer. Crucial to this is our network of banking partners, who have issued virtual cards in over 200 countries, in 40 currencies with over 45 commercial banking partners via all major card networks.

Our ecosystem continues to expand to meet the growing requirements of our global customer base.

Recent Posts

Nick Reid: Cash(flow) Is King

The B2B payments industry is witnessing a shift in mindset amongst corporate buyers and their supply chains. Whilst this transformation has undoubtedly accelerated because of

Read More »

#MissionCashless

#MissionCashless is a travel show-and-tell vlogomentary series following Aurelie Krau, as she travels, revealing the cashless readiness of the world`s most popular business destinations. No cash allowed. Devices and a mobile wallet only. See how it works.

Play Video