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Business Development Manager - North America


Conferma Pay is a global technology company. Created in 2005 and acquired by Sabre in August 2022 with additional investment from Mastercard just 4 months later, Conferma Pay combines innovation and expertise to consistently find success when pushing the boundaries of what can be achieved in the world of virtual payments.

Conferma Pay connects issuers to hundreds of travel management companies globally, all five major global distribution systems and more than 100 corporate booking tools. Conferma Pay is fully integrated with all major card schemes and serves more than 50 banking partners, who have issued Conferma Pay-generated virtual cards in 100 currencies across 197 countries.

Job Title: Business Development Manager

Department: Commercial

Reports to: Senior Director, Global Business Development 

The Business Development Manager will engage with new and existing business partners to further enhance the use and functionality of the Conferma Pay product offering. In addition, the Business Development Manager will participate in the roll-out of new solutions and projects, and provide on-going technical expertise to business partners, as required.

Key Responsibilities

  •     Build strong relationships with existing and prospective travel agency & banking partners to identify and deliver new business opportunities in the form of incremental transactions. Relationships will include senior decision makers, product and portfolio managers in the commercial card sector.
  • Specific responsibility to manage and support the GSA business
  • Promotion of the Conferma product range through close liaison with new and existing partners to assist them in driving Conferma sales.
  •  Identify new opportunities for product expansion and to make recommendations on the most effective solutions by identifying and resolving any technical issues.
  • To participate in the evaluation and roll-out of new products and services to clients, providing training in the use of these systems and applications.  
  • To monitor and summarise partner performance based on agreed transactional targets and recommend appropriate actions where deviations occur.
  • To document all relevant information in the administration systems provided to enable associates to monitor pipeline information.
  •  To maintain awareness of competitor capability and activity in order that Conferma retains the leading edge and revenue generation is maximised.
  • Identify opportunities for professional services revenue, contractual revenue and new partnership optimisation

Other Responsibilities

  •   Identifying new opportunities for product improvement and to make recommendations on the most effective solutions by identifying corporate customer and partner needs.
  •  Maintaining awareness of competitor capability and activity in order than Conferma Pay retains a leading edge and revenue generation is maximised. 


To perform this job successfully, an individual must be able to perform each duty efficiently and independently. The requirements listed below are representative of the knowledge, skill, and/or ability required;

·       5+ years in corporate travel, commercial card or associated industries in a business development or account development capacity

·       A strong understanding of either virtual cards

·       Experienced in delivery of presentations to Senior Management teams and a knowledge of product development would be desirable.

·       Preferred experience in: Financial services, corporate travel, card payments, finance, travel technology systems, procurement systems, expense management systems, business development, project management, product development and enhancements. 


Essential Skills and Competencies

·     Strong commercial acumen

·     Negotiation and Sales skills

·     Knowledge of the corporate travel industry and travel technologies

·     Strong communication and interpersonal skills

·     Confident presentation skills

·     IT literate minimum Word, Excel and PowerPoint intermediate

·     Analytical and problem solving skills

·     Organisation and planning ability

·     Ability to anticipate and identify customer needs

·     Customer focus

·     Creative



The successful candidate will demonstrate the following behaviours:

·       Communication: Delivers critical information in an effective and succinct manner to ensure key messages are reflected

·       Clarity of Thinking: Thinks clearly and swiftly about issues. Has an eye for detail and identifies critical information within complex scenarios. Uses the relevant information to make the balanced judgment and follows through to action

·       Empowerment: Understands when to consult or involve others. Remains aware of the bigger picture and identifies key items. Helps others to resolve complex problems

·       Team working: Contributes to team and business objectives

·       Change: Demonstrates commitment to process improvement and efficiency in all respects. Identifies barriers to improvement and works to remove them

·       Knowledge: Demonstrable product knowledge to aid with sales cycle and representation of product capabilities

·       Self-Improvement: Commitment to continuous development of skills and experience

Key Relationships

Builds and develops strong and professional relationships with Chief Executive Offer, Managing Director, Chief Product Officer, Director of B2B, Director of Banking Networks, Financial Controller, Chief Operating Officer, Head of Marketing