David Wood: Is This Finally the End for Hotel Bill...

Our industry has suffered from inertia, and we’re often guilty of failing to challenge established processes. We have carried on doing things the way they’ve always been done because, with consistent growth, there just hasn’t been an impetus for change. Bill-back is a prime example of this phenomenon. It works and has yielded incremental revenue

Paul Raymond: Pandemic spurs modernisation and com...

B2B payments may finally see widescale innovation according to some market participants, with both Visa and Mastercard bolstering their business payments services this month. “We’ve seen a huge amount of interest in innovation in general at this stage,” says Paul Raymond, director of strategic relationships, Conferma Pay. The fintech announced a partnership with Visa to provide virtual